Driver Dispatcher Services | BNSF

Driver and Dispatcher Services

BNSF's intermodal network is made up of some of the largest and most modern intermodal hub facilities in the industry — facilities that are designed to move your shipments across the BNSF system faster than ever before.

Facilities Details

Intermodal Facilities Listings

Intermodal Map – Detailed

Intermodal Map – Interactive

Intermodal Map – Overview

Facility Resources

Regions Domestic and International
Represents BNSF intermodal hubs and groupings in contractual agreements.

Facilities Information and Resource Management (FIRM) codes

BNSF intermodal facilities FIRM codes
Alliance, TX - 1111 Intermodal Parkway T926
Atlanta (Fairburn), GA - 6700 McLarin Rd. O083
Cicero, IL - 26th Street J791
Corwith, IL - 3526 W. 43rd St. I145
Denver, CO - 585 W. 53rd Place H096
El Paso, TX - 805 S. Santa Fe St. S390
Houston, TX - 214 Brisbane Rd. S639
Logistics Park Kansas City, KS - 32880 w. 191 St. J177
Los Angeles, CA - 4000 E. Sheila Street, Bldg 39 Y386
Logistics Park Chicago, IL - 26664 S. Baseline Rd. H572
Memphis, TN - 4814 Lamar Ave. P486
New Orleans, LA - 539 Bridge City Ave. Q819
Omaha, NE - 4370 Gibson Rd. H397
Oakland International Gateway, CA - 333 Maritime St. Z944
Phoenix, AZ - 5281 Tom Murray Rd. Y386
Portland, OR - 3930 NW Yeon X086
Seattle (International Gateway - SIG), WA - 44 S. Hanford Y498
S. Seattle, WA - 12400 51st Pl. S. Y371
Spokane, WA - 1800 N. Dickey Y799
St. Louis, MO - 3500 Wellington Ave. J300
St. Paul, MN - 1701 Pierce Butler Rt. J828
Stockton, CA - 6540 Austin Rd. W675

Intermodal Storage free time and charges apply to equipment held at a BNSF facility from notification to outgate. Notification occurs when BNSF advises the notify party that the equipment is available. Storage charges begin accruing when free time expires. BNSF Intermodal facilities are tiered into two groups with specific free times and daily storage charges (seen below).

At BNSF, it's our goal to simplify all the details so you can focus on what's really important: your cargo.

Intermodal Storage Facilities (effective September 10, 2018)

Group 1 (24 hours free time; $150 per day for first 3 days of storage, and $200 per day thereafter)

  • Chicago (Cicero), IL
  • Chicago (Corwith), IL
  • Chicago (Willow Springs), IL
  • Los Angeles, CA
  • Phoenix, AZ
  • Portland, OR
  • San Bernardino, CA
  • South Seattle, WA
  • Stockton, CA
  • St. Louis, MO

Group 2 (48 hours free time; $150 per day for first 3 days of storage, and $200 per day thereafter)

  • Alliance, TX
  • Albuquerque, NM
  • Atlanta (Fairburn), GA
  • Denver, CO
  • El Paso, TX
  • Houston, TX
  • Logistics Park Chicago, IL
  • Logistics Park Kansas City, KS
  • Memphis, TN
  • New Orleans, LA
  • Oakland International Gateway, CA
  • Omaha, NE
  • Seattle, WA
  • Spokane, WA
  • St. Paul, MN

Other Resources

See the Rules and Charges for Intermodal Storage section in the Intermodal Rules and Policies Guide.

All storage charges must be paid on equipment before it leaves BNSF property. Charges can be paid through BNSF Storage Web tool by either credit card or guarantee. Cash, cashiers or certified checks are not accepted at the gate. Any billing issues can be filed online through BNSF's Storage or Account Status Web tool. To access these tools, log into the Customer Portal.

Contact BNSF to learn more about demurrage and storage.

Call us at 888-428-2673



It's easy to obtain information regarding your shipment 24 hours a day, 7 days a week by using our Tools or our voice automation system. Just give us a call and register for a PIN.

Area Contact
Trace your equipment (carload and intermodal) Tel: 888-428-2673
Find the location of your intermodal equipment (no PIN required) Tel: 888-428-2673
Release and order in your carload equipment Tel: 888-428-2673
Get support on Tel: 888-428-2673

Our website makes it easy for you to conduct all your business with BNSF seamlessly in one place. Register at, under the Customer Login area, click Register. To register for, you'll need the following information:

  • Name
  • Title
  • Email address
  • Telephone number
  • Fax number
  • Company name
  • Company address

NOTE: Approval for website access can take 24-48 hours. A BNSF support representative will contact you to set up and train you on the tools and reports you need. A PIN Number will be issued at the time of registration.

Your tools contact:
Web Support
888-428-BNSF (2673)

Forgot your PIN

  • If you have an existing PIN you've lost or forgotten, submit a PIN Request and we'll help you find it. You'll be asked to enter your e-mail address. Then our automated system will send your PIN to the e-mail address you entered.
  • Also, if you have a username and password, you can login on the Customer Portal and check your profile for PIN information.

More Information

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