About BNSF - Contact Us Form - BNSF

Contact Us

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For all existing customers, use the Message Us form.

Have you checked our Frequently Asked Questions?

Whether you are a BNSF customer, a journalist, a public official, someone looking to work for or with BNSF, or a member of a community where we operate, we want to help you get to the right person. Here is a list of ways you can contact various departments within BNSF.  

Journalists on deadline: A list of local news media contacts is available here.

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